Bob is a key strategist in the K-12 education market. With over 20 years of experience in education assessment and education technology, he is known for championing new ideas and initiatives while ensuring the customer journey consistently reflects the utmost standards of service and quality.
Bob is the Vice President of Client Services at ClassLink where he owns the entire new and existing customer experience from implementation to ongoing support. He is responsible for ensuring optimal outcomes through successful adoption and use of products and services. Ultimately, Bob is responsible for ensuring ClassLink is delivering a positive experience to all customers.
Bob is a certified Project Management Professional (PMP) by the Project Management Institute (PMI). He holds a bachelor’s degree in sociology from the University of South Florida, and an MBA from the University of Iowa.